Zx4r Privacy Policy — Malaysian User Data Protection
Your privacy is our priority. This document clearly explains how zx4r collects, uses, stores, and protects your personal information when you use our platform.
Last Updated: January 2026
Information We Collect
When you register and use the zx4r platform, we collect certain categories of information to ensure our services run smoothly and securely.
Account Information
This includes your full name, a valid Malaysian phone number, an active email address, and an encrypted password. This information is required to create and verify your account identity on the zx4r platform.
Payment Information
To process deposits and withdrawals in MYR, we store information related to your payment method — including your FPX bank name or TNG eWallet account number. Full card numbers or sensitive financial details are not stored directly on our servers.
Device & Browser Information
We automatically record technical information such as device type, operating system, browser type, IP address, and time zone. This helps us detect suspicious activity and improve platform performance.
Usage Data
Records of in-platform activity — such as pages visited, games played, active session duration, and login/logout actions — are also stored for security purposes and to improve the user experience.
Summary of Data Collected
- Name, email & phone number
- MYR payment information
- Device type & IP address
- Platform usage history
- Cookies & browser session data
How We Use Your Information
Zx4r uses the information we collect solely for the purposes stated below. We will not use your data for any other purpose without obtaining your consent first.
- Processing registration, login, and account identity verification;
- Processing MYR deposits and withdrawals securely;
- Verifying transactions and preventing financial fraud;
- Providing responsive and effective customer support;
- Analysing usage patterns to improve your platform experience;
- Sending important technical notifications related to your account;
- Complying with applicable legal and regulatory requirements;
- Detecting and preventing unauthorised access to user accounts.
Cookies & Session Tracking
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. The zx4r platform uses cookies to maintain your login session, remember your display preferences, and ensure real-time transaction security. Cookies do not contain your password or full payment details.
Managing Your Cookies
You can configure your browser to reject or delete cookies at any time through your browser settings. However, disabling certain cookies may affect platform functionality, including automatic login sessions and transaction security. zx4r also uses aggregated, non-identifiable analytics data to understand how users interact with the platform.
Data Storage, Security & Sharing
How We Store Your Data
All user data is stored on servers protected with high-level encryption. Database access is restricted to authorised personnel and requires two-factor authentication. Data is retained for as long as necessary to fulfil the purposes stated in this policy, or as required by law.
Data Security
Zx4r uses SSL encryption technology to secure all communications between your device and our servers. Passwords are stored in hashed form and cannot be read, even by internal staff. We also conduct regular security reviews to identify and address any system vulnerabilities.
Third-Party Sharing
Zx4r does not sell, rent, or share users' personal information with third parties for marketing purposes. Information is only shared in limited circumstances: (a) with payment service providers such as FPX and TNG to process MYR transactions; (b) when required by law or court order; or (c) to protect the safety of other users in confirmed cases of fraud. All third parties involved are required to uphold equivalent data protection standards.
User Rights & How to Contact Us
You have the right to request a copy of the personal data we hold about you at any time. Such requests will be processed within a reasonable timeframe once your identity has been verified.
If the information we hold is inaccurate or out of date, you have the right to request a correction. Log in to your zx4r account and update your profile details, or reach out to our support team.
You may request the deletion of your account and personal data. Such requests are subject to a compliance review and any legal obligations that require us to retain certain records.
Changes to This Policy
Zx4r reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any significant amendments via email or an in-platform notice. The date of the last update will always appear at the top of this document. Continued use of the platform after any amendments constitutes acceptance of the updated policy.
Contact Us About Privacy
For any enquiries, requests, or complaints regarding your privacy and data protection on the zx4r platform, please reach out to our support team at [email protected]. We will respond within a reasonable timeframe. You may also visit FAQ page for answers to frequently asked privacy questions.
Your Data Is Safe with zx4r
We are committed to protecting your privacy. Register with confidence and enjoy Malaysia's trusted entertainment platform.